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Terms & Conditions

ORDERS:


    - New customers must provide the following information upon first purchase:
    - company name
    - contact name
    - phone number
    - fax number
    - email address
    - business registration number (a copy of the master business licence/ business registration number must be submitted through fax or email)
    - From time to time, CARLO G HANDBAGS may request a new copy of master business license/ business registration number to update database.
    - Invalid business registration number may result in shipping delay or cancellation of order.
    - Minimum order of $100.00 on ALL orders. (Before tax and freight)


    PRICING:


    - All prices are subject to change without notice.

    - Prices shown online are wholesale prices.

    - The price of each item listed and the total shown in the shopping cart is the subtotal of goods or merchandise excluding taxes and freight.

    - The final total including taxes and freight will appear on the finalized invoice which will be included in each shipment.

    - Sale items or promotions cannot be applied to previous orders.



    SHIPPING:


    - Orders are processed on a first come first serve basis.

    - Orders will normally be shipped within 2-4 business days upon order receipt. Expect delays during trade show seasons.

    - In the event that delivery takes longer than expected, CARLO G HANDBAGS is not liable for any losses, cost or expenses incurred by the vendor.

    - Stock availability is not guaranteed.

    - CARLO G HANDBAGS does not offer exclusivity to any retailers.

    - In the event that payment declines, CARLO G HANDBAGS will cancel the order after 14 days from the initial order date.

    - The order will be delivered to the buyer’s specified address. It is the customers’ responsibility to ensure all billing, shipping and contact information are correct.



    PAYMENT TERMS:


    - We accept MasterCard and Visa only



    RETURN POLICY:


    - CARLO G HANDBAGS does not offer refunds or exchanges.

    - All damages and discrepancies must be photographed and reported to CARLO G HANDBAGS by email OR fax within 5 days of receipt. We will reply to you and make arrangements to meet with your satisfaction.

    -Merchandise must be unused, and original tags must still be on the item.



    PRIVACY TERMS:


    - If entered into an agreement with CARLO G HANDBAGS for the provision of any services, customer information will be retained at CARLO G HANDBAGS head office.

    - If entered into a purchase agreement CARLO G HANDBAGS will use the information in the administration of that agreement.

    - All customer information shared with CARLO G HANDBAGS is completely confidential and is maintained with very high standards of safety and security. No information is shared with any third party.

    • Master Card
    • Visa